Verify that Google Chrome has access to your Camera and Microphone.ġ) Click the Apple icon in the upper right-hand corner and then click System Preferences.Ģ) Click Security and Privacy and select the Privacy tab at the top.ģ) In the left-hand column, click Camera.Ĥ) Under “Allow the apps below to access your microphone/camera”, please make sure Google Chrome has a checkmark next to it. Check that your device meets Minimum System Requirementsġ) Ensure your device meets our Minimum System Requirements found on THIS page, approximately half way down. Review each option below to ensure Honorlock can successfully access your camera. If you receive a hardware error when attempting to start your webcam or take your student photo or ID, this may be caused by a number of different configurations or permission issues.

“Not Found Error” troubleshooting steps- Win.

Unable to Start Exam: Receiving -1 Browser Error.

Troubleshooting the Honorlock Extension.

Troubleshooting the 'Some required parameters are missing' error message.

Troubleshooting 'This item has been disabled in Chrome' error message.

Troubleshoot: Unable to Install or Disabled Extension.

Launching Proctoring for your Exam - LMS.

How to use Honorlock with Blackboard Ultra.

How to Use Honorlock with a Universal Exam (Student).

How to Use Honorlock on Achievement Series.'Hardware error' Troubleshooting Steps - Win.'Hardware error' troubleshooting steps - Mac.

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